enzh-hant+1 604 278 1668 info@ehometravel.com


I want to sign up for an eHome Travel Group tour, what are the procedures?

  1. Fill in the application form
  2. Submit a copy of your passport
  3. Pay the deposit.

Does eHome Travel Group accept credit card payments?

We accept VISA or MASTERCARD payments in Canadian and US dollars, and the handling fee is 3% to 5%. Please refer to the itinerary leaflet.

Certain tour group fees are charged in U.S. dollars. Can I pay in Canadian dollars?

Yes. We will calculate based on the exchange rate on the day of payment.

What language will the tour leader and local guide use during the itinerary?

The main language of the tour leader in most tour groups is Cantonese; however, the main language will also be determined according to the language of most of the group members in the group. Local tour guides have received professional training in English, with Mandarin or Cantonese as a supplement.

Can the arrangement of the hotel have two beds?

Where there are two persons who require two beds, we will try our best to request from the hotel according to the guest’s request, but the result is not guaranteed.

Some hotels allocate beds based on the number of people. The 2-person room has one bed, and 3/4 of them are two beds. And the hotel reserves the right to charge additional fees based on individual guest requirements.

How to arrange the seats on the bus during the trip?

For the bus seat arrangement, our company will arrange the seats according to the order of registration. The seat order will be adjusted every 1 or 2 days. For example, for an eight-day tour, we will change places 4 times during the itinerary. It lets everyone feel comfortably on the journey.

What should I do if I need to cancel the itinerary after registration?

Each group has different cancellation rules. Please read the tour itinerary leaflet carefully and contact our company for consultation.

How do drivers, tour leaders and local tour guides charge tips?

Our company will adopt a cash advance payment method to collect tips for drivers, tour leaders and local tour guides. The detailed amount will be listed in the itinerary leaflet. Before departure, we will inform everyone of the prepayment time.

Do you have a tour meal package?

Regarding meals, each tour is different. For details, please read the itinerary leaflet or contact our company

Can I bring food when I enter the United States?

Basically, neither vegetables nor meat can be brought into the United States. For related information, please read the links below. We recommend buying snacks and drinks in the waiting room before boarding after customs clearance!